Facebook

New Tools for Group Admins and Members

New Tools for Group Admins and Members

Facebook has launched a new set of tools for Group admins and members

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Tuesday 13th February 2018     Facebook, Facebook Group, Social Media, Social Media Marketing,     


Facebook Testing New Feature Called Watch Party That Lets Groups Watch Videos Together

Facebook Testing New Feature Called Watch Party That Lets Groups Watch Videos Together

Facebook is testing a new feature known as Watch Party where members of a Facebook Group can watch videos at the same time

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Thursday 18th January 2018     Facebook, Social Media     


Facebook Provides New Tools for Groups to Build Communities

Facebook Provides New Tools for Groups to Build Communities

Facebook has just released some new tools that will make managing a Facebook Group even easier

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You Can Now Order Food On Facebook

You Can Now Order Food On Facebook

Facebook has released a new feature that allows you to order food from the Facebook app

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Monday 16th October 2017     Facebook, Order Food,     


Facebook Protects Against Hate Speech

Facebook Protects Against Hate Speech

Facebook has updated its ads targeting to protect from hate speech and discriminatory advertising.

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Thursday 21st September 2017     Facebook, Facebook Advertising, Ad Targeting,     


Brand Storytelling in Social Media - Interview with Miri Rodriguez, Microsoft

Brand Storytelling in Social Media - Interview with Miri Rodriguez, Microsoft

In this video, Mireille Ryan, CEO of the Social Media Marketing Institute interviews Miri Rodriguez, Brand Storyteller and Social Media Lead at Microsoft.

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Customer Service Through Social Media

Customer Service Through Social Media

The concept of customer service through multi-channel support can pose difficulties for both B2B and B2C companies of any scale. Having staff with the time and skill-set to perform this valuable role - which can increase sales and grow customer loyalty - is often difficult to procure. As customer service expectations continue to rise, consumers expect you to deliver a seamless, multi-channel support network both within your business and through online channels. To assist you in achieving this goal we’ve provided some of the industry best practices for ensuring great customer service through social media.

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Tuesday 10th January 2017     Customer Service, Social Customer Service, Social Media,     


Facebook Messenger Day - Is every social media platform out to emulate Snapchat these days?

Facebook Messenger Day - Is every social media platform out to emulate Snapchat these days?

Is every social media platform out to emulate Snapchat these days? It certainly feels that way sometimes. Learn about why Facebook Messenger Day is a good thing and how it can benefit business.

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Thursday 8th December 2016     Facebook, Facebook Messenger Day,     

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