Social Media Channels

Snapchat Introduces Context Cards

Snapchat Introduces Context Cards

Snapchat introduces Context cards that let you learn more about a business, read reviews and book reservations

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Thursday 12th October 2017     Snapchat, Context Cards     


5 Tips for Making Your Website Disability-Friendly

5 Tips for Making Your Website Disability-Friendly

Accessible website design allows billions of people, to easily navigate a brand’s website, increase awareness about the brand’s services, and thus drive an increase in business. Web accessibility also means that people with disabilities, like visual impairments, learning difficulties, hearing loss and more, can also perceive, understand, navigate, and interact with the brand through its website.

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Thursday 8th June 2017     Tips, Disability-Friendly, Website, Social Media     


Customer Service Through Social Media

Customer Service Through Social Media

The concept of customer service through multi-channel support can pose difficulties for both B2B and B2C companies of any scale. Having staff with the time and skill-set to perform this valuable role - which can increase sales and grow customer loyalty - is often difficult to procure. As customer service expectations continue to rise, consumers expect you to deliver a seamless, multi-channel support network both within your business and through online channels. To assist you in achieving this goal we’ve provided some of the industry best practices for ensuring great customer service through social media.

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Tuesday 10th January 2017     Customer Service, Social Customer Service, Social Media,     

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